Hi, my name is Chris Nappi

I'm a product design lead in
Philadelphia, PA

Featured work

Design Leadership Under Pressure: Replacing a Legacy Point-of-Sale System at Scale

Leadership, Research, UX Design, UI Design

Building a Scalable, Accessible Design System for Comcast's Frontline Platform

Design Systems, Research, UX Design

Redesigning the Digital Experience for Enterprise Solutions

UX Design, UI Design, Research

Creating Intuitive Workflows for Complex Data Management

UX Design, User Research, Prototyping

Transforming Customer Support Through Intelligent Automation

Product Strategy, UX Design, AI/ML

Building Trust Through Transparent Design Patterns

UX Design, Design Systems, Accessibility

About

Chris Nappi

Product Design Lead

I'm a UX Design Lead with over a decade of experience, including seven years consulting with enterprise clients at Think Company. I specialize in building scalable design systems, intuitive user flows, and cross-functional processes that help teams move faster and make better decisions.

With a foundation in visual design and a passion for systems thinking, I've led strategy for complex enterprise tools, overhauled critical workflows, and built multiple design systems from scratch. I'm known for being a calm, collaborative partner to product and engineering teams—often stepping in when things get messy.

Outside of client work, I teach UX design as an adjunct professor at Drexel University, where I mentor the next generation of designers. If you're working on complex systems or want to nerd out about process—let's connect.

Image Placeholder

My experience

More detailed experience content coming soon...